Frequently Asked Questions

Where should I start?

If you are new to meditation, we recommend starting with 10 minute videos. Two popular themes for beginners are Breath or Heart, but really any theme will do! Try to stick with the 10 minute videos for at least 5 days in a row and build up from there. Our teachers come from many different meditation traditions, so try out a few styles and teachers until you find what works best for you!

Where and how should I sit?

On a MNDFL meditation cushion of course! Just kidding! Set up a little spot in your home that is a designated meditation area: this could be your couch, a favorite chair or even a corner with a meditation cushion. Pick a time of day that you feel you are most likely to have the space and time to consistently show up. Pro tip: Our favorite time is first thing in the morning after we get out of bed before we look at our phones.

When we sit in a upright meditation posture, we stimulate the parasympathetic nervous system (the opposite of the “fightflight” response) because the body understands that it is in a safe place and the mind can begin to relax. You can sit on a cushion with your legs loosely crossed or in a chair (preferably one without wheels so you feel grounded) and start by placing your feet firmly on the ground. Sometimes people wonder if they can lay down – sure! If you have trouble physically, or find that sitting continues to be uncomfortable, choose a posture that brings about dignity and relaxation.To get some cues on posture / how to sit watch this video.

I’ve tried to meditate and it doesn’t work. What should I do?

You are not alone. This is probably the single biggest comment we see from community members in the studio and online. Just the act of taking the time to meditate is practice in and of itself. So be easy on yourself. Some days it will be easy and some days (even for the most experienced meditators) just 10 minutes will feel excruciating.

If you feel like you “can’t turn your brain off” and it’s hard to be alone with your thoughts – we get it. We still feel that too! Try starting with some practices that are a bit more guided, like Heart or Intentions. See if you can find a practice that you can do for 10 minutes and just start there. Keep coming back. It gets easier, we promise!

What if I fall asleep?

Well, you probably need more sleep…but let’s be honest, you knew that already! A few tips if you are really struggling with sleepiness on the cushion:

Try a little light movement or stretching before you sit
Drink some water or tea
Practice with your eyes open (yes this is a thing!). Gaze about 3 feet in front of you in a loose, unfocused manner.

How do I start my subscription?

To get started, just tap the Subscribe Now button. You will be prompted to create your user account by entering your email address and creating a password. Choose a subscription plan and enter your payment details. Try it out for 14 days free of charge. Cancel within 14 days and you will not be charged. That’s it — unlimited streaming and breathing begins now!

What do I get with my subscription?

Once you’ve subscribed, you will be able to access the entire library of MNDFL videos, find new meditations or teachers, watch and re-watch videos any time, and even bookmark your go-to sits — all through the MNDFL video website. Just sign in to the website with your email and password, pick your practice, hit play — as effortless as the breath.

Will a subscription auto-charge my credit card every month/year?

Yes. Once you subscribe, you will be automatically charged on your credit card at the beginning of every new monthly or annual billing cycle (depending on your subscription) until you cancel your subscription.

How do I cancel my subscription?

First of all, if there’s anything we can do to keep you in the MNDFL Video community, please contact us — we’d love to hear how we can make your experience more meaningful. To cancel your subscription, go to your account page (top right of the main menu bar). Click the cancel subscription button at the bottom of the page, and follow the prompts.

Do I get a refund if I cancel in the middle of the month or even a few days after I subscribe?

If you decide to cancel shortly after subscribing, you WILL be charged the full monthly fee, but the next recurring fee will not process.

How do I change from a monthly subscription to an annual one & vice versa?

To change your subscription, go to your Account page (top right of the main menu bar). Use the dropdown menu to switch your subscription plan.

How do I reset my password?

To reset your password, go to your Account page (top right of the main menu bar). Click the Change Password button in the left sidebar, and you’ll be walked through the reset process.